Stairlifts Supplied:


For purchases from Assured Stairlifts, Bathlifts & Mobility Aids: Eligibility declaration by a disabled person.


    And that I am receiving goods from Assured Stairlifts for an eligible chronically sick or disabled individual or for my domestic or personal use. OR: The goods will be made available through the above charity to a disabled person or persons for domestic or their personal use. I/we claim relief from VAT under Group 12 of Schedule 8 to the Act of 1994.

    Please note there are Custom and Excise penalties for false declaration.

    Products that are eligible for VAT relief

    A product or service must be supplied for the ‘personal or domestic use’ of a chronically sick or disabled person to qualify for zero-rating.

    Some examples of products that are zero-rated for VAT are:

    • wheelchairs
    • some medical and surgical appliances – like artificial limbs, for example
    • electrically or mechanically adjustable beds
    • chair or stair lifts
    • computer software or hardware designed specifically for disabled people
    • gadgets and devices that are designed solely to make everyday tasks easier for disabled people, like kettle tippers
    • vehicles that have been adapted for use by a disabled wheelchair or stretcher user

    Things not covered by this include:

    • products used for business purposes
    • products made widely available for a group of people to use
    • products supplied to people who are staying or living in a hospital or nursing home, as part of their medical or surgical treatment or with any form of care


    Services that are eligible for VAT relief

    Services that are eligible for zero-rating include:

    • the servicing, maintenance and installation of disability equipment
    • adaptation work on equipment or appliances so a disabled person can use them
    • some building alterations to a disabled person’s home
    • the hire of qualifying disability equipment


    Motor vehicles

    If you are a wheelchair or stretcher user, you do not have to pay VAT when you buy a motor vehicle that has been substantially and permanently adapted for your personal use. A wheelchair user is defined as anyone who has to use a wheelchair – powered or manual – in order to be mobile.

    Any adaptation work that is done on an unadapted vehicle to make it suitable for a disabled person’s condition, whether or not that person is a wheelchair user, is also eligible for zero-rating. However, there is no VAT relief on the purchase of an unadapted vehicle.

    Adaptations to your home

    The work involved in some adaptations to disabled people’s homes is eligible for VAT relief.

    The rules about adaptations to buildings and VAT are complex. You should always ask whether the adaptation work to your home will be eligible for VAT relief when you are hiring a builder or other tradesperson.

    Hiring disability equipment

    You do not have to pay VAT when you hire qualifying disability equipment. This applies to large equipment, like powered wheelchairs and hoists, and specialised equipment for people with specific disabilities.

    How VAT reliefs work

    Before you pay for any product or service, check that it qualifies for zero-rating and that the supplier is registered for VAT.

    When you buy a zero-rated product or service, you may have to sign a form declaring that you have a chronic illness or disability and what it is. You must also declare that the product or service is for your own ‘personal or domestic use’. The supplier should have copies of this form.

    You can then buy the product or service at a price that excludes VAT. You do not have to pay VAT and then reclaim it from the government – it will be taken off the purchase price before you pay.

    More information

    You can find out more about VAT reliefs for disabled people on the HM Revenue & Customs website. If you cannot find the answer to your questions there, you can call their Charities Helpline, which covers VAT reliefs for disabled people.

    Telephone: 0845 302 02 03

    The helpline is open 8.00 am to 5.00 pm, Monday to Friday. It is closed at weekends and bank holidays.